30 April 2008

slipper

Today, when i go out to buy something, i realize one thing, I'm still wearing my old slipper, I'm using it for 3 years plus already, and it brings back memories...
3 years ago, i have been selected to join the national service for 3 months, i bought this slipper just for that.
It was so enjoying during that time, i befriends with many people, we play together, laugh together and even cry together when we are going back.
We were training for marching and compete with each other on many many competitions.
They even celebrate my 18th birthday, it was an unforgettable birthday celebration, i never try to chase everyone to 'splash' the cream on them so crazily before, it was a CREAM WAR, i was like a monster chasing everyone and they are yelling when they saw me...
Although right now i still have keep in touch with some of them, but it is quite sad that we no longer so close to each other again, hmm... wonder what they are doing right now...
What a great youth memory, I'm so happy i have been selected and know these people...

ps#My mom looking at me strangely when she saw me smiling at my slippers... :)

21 April 2008

lucky, strength, personal connection

这世上比起幸运与实力, 大多时候都是人脉更具影响力

In this world, despite of lucky and strength, in most of the time, personal connection is more powerful.

Again, i get this phrase from the novel that I'm reading now, 'Merchant Meats Spicy Wolf II'. This phrase is a fact and it is very useful especially when you are working, so, don't make everyone to become your enemy, remember that!! ;)

13 April 2008

fed up

i only have one feeling right now...

fed up, fed up, fed up, fed up, FED UP!!!!!!!

fed up fed up fed up fed up fed up fed up fed up fed up fed up fed up fed up fed up fed up fed up!!!!!

when these days will end? I'm getting tired and fed up...

let go of me.......

08 April 2008

会呼吸的痛...

....想念是会呼吸的痛 它活在我身上所有角落
哼你爱的歌会痛 看你的信会痛 连沈默也痛

遗憾是会呼吸的痛 它流在血液中来回滚动
后悔不贴心会痛 恨不懂你会痛 想见不能见最痛....

i like these lyrics, the feel of it represents my feelings of that long long time ago...
now i want to learn this song, yeah!!

07 April 2008

talk about my work

Today talk about my work... Usually i don't like to talk about it and during working it happens all the time, but this particular case make me want to tell you all...

3 days ago, i get a complaint from a customer (let's call her Cust.A) due to a mistake of my staff who served her last week, she ordered wrong power colour contact lens for that Cust.A.
That customer need it urgently because she need to fly to somewhere else the next day, that's mean we can't give her the correct one in time.
At that time i was serving my customer, Cust.A keep scolding my staff and she is totally went out of nuts until my staff ask her to refer to me (what a GOOD staff!!), well, as you can imagine, Cust.A went straight away to me and nag nag nag... (hey, i'm serving my customer, you don't even say 'excuse me' to my customer!)
I have no choice but to ask my customer to wait then hear what Cust.A to know about the situation and order my staff to find the trial lens for her, then i continue serve my customer again.
While waiting for my staff to find the things for her, she keep coming to my table and NAG NAG NAG, oh my, i need to ask my customer to wait again...
Finally, we manage to solve her problem, she can see during her journey but it do not have the colours only, the colours one she will get it after she come back, but, she is still complain, complain, complain... want to report to consumer association la, ask my boss to call her la, blah blah blah...
I try to be keep myself cool headed, sincere and keep apologizing at that time, what a hard time! I feel like i want to eat her at that time, my staff stand further behind of me and shiver...
After she went off, my customer say she is so noisy when i continue to serve her.

Actually i'm not complaining about this customer since this is our fault nor finding a reason to runaway from the responsibility, but one thing i want to tell you girls/guys is, when people make mistake, don;t take the initiative to scold people like that, keep yourself cool down and ask the solutions.
If you act like that Cust.A, for my opinion, you are acting like a monkey! (yeah, i admit it, when she is nagging to me, i was imagining she 'wah wah wah' in front of me... i know i'm bad, sorry...)
I know you have the right to scold, but if you act probably, people will honour you!

PS# So torturing when writing this, i have to flashback the memories and remember the unhappy things, i remember after she went off, i have no mood already... sigh...